This Privacy Policy explains how QuizCademy ("we," "us") collects, uses, and shares information when you use our websites, applications, and services (the "Service"). We designed the Service for families, and we take particular care with student data. For students under 13, please also read our Children's Privacy notice.
1. Information we collect
Information you provide
- Account details — a parent's name and email, and the student profiles a parent creates (such as first name, grade, and subjects).
- Learning activity — answers, progress, hints used, and homework questions submitted.
- Communications — messages you send us, including support and coaching requests.
- Job applications and interviews — if you apply for a role with us, the information described in section 4, including video and audio recordings of online interviews.
Information collected automatically
- Usage data — pages viewed and features used, to operate and improve the Service.
- Focus & attention signals — during a practice session we record when the practice tab or window loses and regains focus, and how often, so we can show the student and parent focus insights. We do not track activity outside the Service or see what a student switches to.
- Device data — basic technical information such as browser type and general location derived from IP address, used for security and reliability.
2. How we use information
- To provide the Service — deliver practice, homework help, coaching, and progress dashboards;
- To personalize learning, such as adapting difficulty to a student;
- To give students and parents insight into focus, consistency, and study habits;
- To operate our business, including billing and customer support;
- To keep the Service secure and prevent abuse; and
- To comply with legal obligations.
We do not sell personal information, and we do not use student data to serve targeted advertising.
3. How we share information
We share information only as needed to run the Service:
- Service providers — vendors who process data on our behalf (such as hosting, email delivery, and payment processing) under contracts that limit their use of it.
- Within a family — a parent can see the activity of the student profiles they manage.
- Legal reasons — when required by law or to protect the rights and safety of our users.
- Business transfers — in connection with a merger or acquisition, subject to this Policy.
4. Job applicants and online interviews
This section applies to people who apply for a role with QuizCademy and take our online interview. It applies in addition to the rest of this Policy, and where it is more specific it controls for interview data. Interviews are for adult applicants only: you must be at least 18 years old to take one.
What we collect and record
When you apply, and throughout your interview, we collect and record:
- Application details — your name, email address, phone number, work authorization, salary expectations, resume, and any voluntary equal-opportunity information you choose to give us.
- Video and audio — a recording of your camera and microphone for each interview question, from the moment the question opens until you submit it. This includes your face, voice, surroundings, and anything or anyone else the camera or microphone picks up.
- Your answers — the pseudocode, explanations, and code you write, including drafts and every autosaved revision, and each time you run code, along with its output, errors, and how long it took.
- Activity and integrity signals — when the interview tab or window is hidden, shown, or loses or regains focus, and for how long; when you copy, cut, or paste, which part of the page it happened in (for example the pseudocode box, the explanation box, the code box, or the question), and how much text was involved (not the text itself); when your camera or microphone disconnects or reconnects; and when you open and submit each stage and question, and how long you spend on each.
- Verification and device data — the codes we email you and each attempt to enter them, the device identifier we store in your browser, your IP address, your browser and operating system, and a log of every time your interview link is opened or used.
- Anything else you submit, or that is generated by your use of the interview.
We do not use facial recognition or voice recognition on interview recordings, and we do not create face or voice templates from them. We do not see your screen, the content of other tabs or applications, or your clipboard contents.
Why we use it
- To evaluate your application and make hiring decisions;
- To confirm your identity and the integrity of the interview, including detecting and investigating impersonation, outside assistance, and other misconduct;
- To keep the Service secure and prevent fraud and abuse;
- To keep hiring records, and to comply with legal obligations and establish, exercise, or defend legal claims; and
- To improve our hiring process.
Your consent
Recording and monitoring are a condition of taking the interview. Before anything starts, we show you what is tracked and ask you to acknowledge it, and then to allow camera and microphone access. By continuing, you consent to the collection, recording, and use of your information described in this section. If you do not consent, do not start the interview; you can stop at any time and contact us. Withdrawing consent ends your interview, and we will handle your data as described below.
Who sees it and who we share it with
- Our hiring team and people we authorize to review interviews, including video and audio.
- Service providers who host, store, and deliver the interview and send its emails, under contracts that limit their use of the data. To load the interview, your browser also contacts content-delivery providers such as jsDelivr and Google Fonts, which receive your IP address and browser details. See our Subprocessors list.
- Others where required — when the law requires it, to protect the rights and safety of people, or in a business transfer.
We do not sell interview data and we do not use it for advertising.
How long we keep it
We keep application and interview data, including recordings, for up to 12 months after a hiring decision, as described in section 6, unless you ask us to remove it sooner or we must keep it for longer to meet legal obligations or resolve a dispute. If you are hired, relevant information may become part of your employment records.
Children
The interview is not part of our student service, is not directed at children, and is only for applicants who are at least 18. We do not knowingly collect information from anyone under 13 through interviews, or from anyone under 18. Because interview data is collected from adult applicants and never from children, the parental-consent process described in our Children's Privacy notice does not apply to it. If we learn that we have collected interview information from someone under the minimum age, we will stop and delete it.
5. Cookies
We use cookies and similar technologies that are necessary to sign you in, remember your preferences, and keep the Service secure. We do not use them for third-party advertising. During an online interview we also set a cookie that holds your interview device identifier. It is how we recognise your device and keep your interview session secure, and the interview cannot work without it. You can control cookies through your browser settings, though some features may not work without them.
6. Data retention
We keep information only as long as we need it. As a general guide:
- Account & student profiles — kept while your account is active, and deleted within 90 days of account closure (or sooner on request).
- Learning activity & progress — kept while the account is active; removed with the account within the same 90-day window.
- Payment records — retained for up to 7 years where required by tax and accounting law.
- Job applications — kept for up to 12 months after a decision, unless you ask us to remove them sooner.
- Support messages — kept for up to 24 months.
- Backups — deleted data may persist in encrypted backups, which are rotated out on a rolling 30-day cycle.
These periods can vary where the law requires it or to resolve a dispute. You can ask us to delete your data at any time, as described below.
7. Security
We use administrative, technical, and physical safeguards to protect information. Learn more in our Security overview. No system is perfectly secure, but we work continually to protect your data.
8. Your choices and rights
You can review and update account information, and a parent can review or delete the student profiles they manage. Depending on where you live, you may have rights to access, correct, delete, or port your personal information. To make a request, contact us and we will respond as required by law.
9. Changes to this Policy
We may update this Policy from time to time. If we make material changes, we will update the date above and, where appropriate, notify you.
10. Contact
For privacy questions or to exercise your rights, contact our legal team at [email protected].